SMS says your courier delivery failed — click to update your address
An SMS says your parcel couldn't be delivered — click to update your address and pay ₹25. The link is a fake India Post or courier site that steals your card details. Large amounts are drained shortly after.
Also known as: India Post delivery SMS scam, fake courier SMS phishing, DTDC delivery failure smishing, parcel redelivery fee scam
Already happened to you? Do this in the next few minutes
Call 1930 now- 1 Call 1930 — the national cyber-crime helpline — right now. The sooner you report, the better the chance of freezing the money before it moves.
- 2 Call your bank to freeze the account and block the card immediately. Use the number printed on your card, never a number from the message or caller.
- 3 File a report at cybercrime.gov.in and keep every message, screenshot, and transaction ID.
What to do right now
- 1 Do not click. If you expect a parcel, track it directly on the official courier app or at indiapost.gov.in
- 2 If you already entered card details, call your bank's fraud helpline immediately and block the card
- 3 If you paid via card on the fake site, file a dispute or chargeback with your bank within 24 hours
- 4 Report at https://cybercrime.gov.in or call 1930 (national cyber helpline).
Red flags
- ⚠ India Post and couriers do not send payment links by SMS to redeliver a parcel — they leave a notice or call
- ⚠ The SMS comes from a personal mobile number, not an official sender ID like INPOST-G
- ⚠ The link domain is not indiapost.gov.in — look for lookalikes like 'india-post-redeliver.in' or random short URLs
- ⚠ A tiny fee (₹25–50) is asked — scammers deliberately keep it small so you don't question it
- ⚠ After entering card details, multiple large transactions appear within minutes
Sources
- The420.in — Inside the Fake Parcel Scam: Goa Police Bust Bulk SMS Phishing Operation (Jan 2026)
- The420.in / Resecurity — Smishing Triad Targeting India Post Users
- PIB Fact Check — Fake India Post Delivery SMS
- Business Standard — India Post parcel message on your phone is a scam, says PIB
- Digit.in — India Post update address scam: do not respond to fake delivery messages